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Make a commitment is administered by Theatre Centre Company No. (England & Wales). 0585723 whose registered office is 7 Savoy Court, London WC2R 0EX

This Privacy Policy sets out the basis on which any personal data we collect from you or that you provide to us will be processed by us. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us.

We respect your privacy and are committed to protecting your personal data. It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

1. Contacting Theatre Centre

For the purpose of UK data protection laws, the data controllers in respect of any personal data that we collect about you or which you provide to us are Theatre Centre. If you want to know what information we hold about you or if you have any other queries in relation to this Privacy Policy, Theatre Centre’s contact details are as follows:

Theatre Centre

The Albany

Douglas Way

London, SE8 4AG

Email: emma@theatre-centre

2. Data that we collect about you

2.1 We may collect, use, store and transfer different kinds of personal data about you which we have explained using the following categories:

2.2 We may receive information that you submit to any third-party website that you access from a link contained in this website. Theatre Centre and the owner or operator of that third-party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your data. We will only use that information in accordance with this Privacy Policy.

2.3 Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

3. How we collect your data

Generally, we collect your information when you decide to interact with us. We use different methods to collect data from and about you including through:

4. Use of Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

5. Purposes for which we will use your personal data

We have set out in the table below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data:

Data used and purposeLawful basis for processing including basis of legitimate interest
To register you as a new website user we use your Identity and Contact DataPerformance of a contract with you
To manage our relationship with you including:
(a) Notifying you about changes to our terms and conditions or privacy policy
(b) Asking you to leave a review or take a survey
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).
To maintain and manage your membership with us we use your Identity, Contact and Marketing and Communications DataPerformance of a contract with you
To publicise our events (including by way of images or sound recordings of you when you have attended our events) we use your Identity Dataa) Performance of a contract with you (as a core purpose of our events is to facilitate networking so delegate name and organisation are circulated amongst delegates, on the web, with speakers and sponsors)
(b) Necessary for our legitimate interests to promote our events and our work and grow our business.
To share online resources for our events e.g. by way of a secure forum we use your Identity DataNecessary for our legitimate interests to run our events
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) we use your Identity, Contact and Technical Data(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you we use your Identity, Contact, Profile, Usage, Technical and Marketing and Communications DataNecessary for our legitimate interests (to grow our business and to inform our marketing strategy) 
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences we use your Technical and Usage DataNecessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

6. Disclosure of your personal data

6.1 Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your express opt-in consent.

6.2 We may disclose your personal information to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under the Terms and Conditions or under our membership contract with you. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or, in respect of messages from us, by contacting us at any time.

8. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please see our Cookies Policy for information on how we use cookies on our website.

9. Third party sites

Our website may contain links to websites, plug-ins and applications that are operated by third parties. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control those websites and this Privacy Policy does not apply to those websites. Please consult the terms and conditions and privacy policy of those third-party websites to find out how they collect and use your personal data and to establish whether and for what purpose they use cookies.

10. Data security

10.1 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. However, you acknowledge that data transmission over the internet is inherently insecure and that we cannot guarantee the security of data sent over the internet.

10.2 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

11. Storing your data

11.1 We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

11.2 To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

11.3 Your information will only be held for a reasonable period or as long as the law requires or permits.

12. Third party processors

12.1 The information that you provide to us via our website will be collected and processed on our behalf by Mailchimp. For the avoidance of doubt, we may also have access to this information.

12.2 We may also share your information with service providers who work on behalf of Theatre Centre for the performance of any contract we enter into with them or you, for example payment processing, printers and mailing houses, marketing agencies, database services, website hosting or email delivery service.

13. International Data Transfers

13.1 Your personal data may be transferred, processed and/or stored by us or our processors outside the European Economic Area (specifically the USA). By submitting your personal data, you agree to such transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

13.2 Some countries outside the EEA do not have laws that protect your privacy rights as extensively as those in the UK. However, if we do transfer your personal data out of the EEA, we put in place appropriate safeguards to ensure that your personal data is properly protected and processed in accordance with this Privacy Policy. These safeguards include imposing contract obligations of adequacy or requiring the recipient to subscribe to or be certified with an “international framework” of protection.

13.3 Please contact us stage sight email if you would like further information on the specific mechanism used by us when transferring your personal data out of the EEA.

14. Your Rights

14.1 Under certain circumstances you have rights under the UK data protection law in relation to your personal data as set out below. If you wish to exercise any such right in the appropriate circumstances, please contact us using the information provided above.

14.2 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

14.3 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

14.4 We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

15. Changes to Our Privacy Policy and Your Duty to Inform us of Changes

We reserve the right to make changes to the Privacy Policy from time to time. Any such changes to our Privacy Policy will be posted on this page of our website. We recommend that you consult this page frequently so that you are aware of our latest Privacy Policy from time to time.

It is important that the personal data we hold about you is accurate and current. Please keep us informed stage sight if your personal data changes during your relationship with us.

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